Order delays during Covid-19
The team at PLAY SALTY wanted to take a moment to say thank you to everyone who's been showing support to our business in this challenging time. For weeks now, the entire world is adapting to a new normal. It has been difficult for us to deal with the changes, and we're hoping it'll be over soon. We're staying in touch with our fulfillment partners about fulfillment and shipping delays. We hope all is well, and want to give you an update, as we continue to fulfill orders.
Here are the "current business day" estimates we are currently looking at:
(Current as of October 9, 2020)
|Graphic Tee Prints||
7 - 14
|2 - 7|
|Face Masks||2 - 5||2 - 5|
|Neck Gaiters||4 - 8||2 - 7||4 - 8|
|Leggings||7 - 12||2 - 7||9 - 14|
|Embroidered Items||3 - 8||2 - 7|
|Flip Flops & Socks||4 - 8||4 - 8|
Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
We're closely communicating with our partners for updates, and also seeing a surge in orders. Consumers are generally more patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month.
This is not to suggest that your order will take a month, but we want to be 100% transparent with our much appreciated customers. We will continue to monitor your order for delivery, and once again we thank you for your patience and understanding.
PLAY SALTY works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you. Your support means a lot to us, especially during this time.
Our Team realizes these shipping delays are not what our customers are used to. As the owner of PLAY SALTY, I am truly grateful for your patience as you continue coming back to shop our brand.
Here's the epic news! We now have more time to focus on new exciting designs / products that we just simply didn't have before. Thank you for all your support while we weather the storm!
Stay stoked and keep coming back for more additions to our collection! Most importantly, Stay healthy, stay safe, and if possible, stay home.
Standard Shipping less than 6lbs = $5.95
Standart Shipping more than 6lbs = $21.95
Currently, we do ship internationally for an additional shipping and handling cost of $10.88 on total shipping costs.
If merchandise arrives damaged, please contact us immediately.